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Privacy Statement

How we collect, use, and protect your information.

Last updated: July 12, 2026

Novara Consulting Group, LLC ("Novara," "we," "us") respects your privacy. This statement explains what information we collect through this website, how we use it, and the choices you have. Data protection and responsible data governance are central to our consulting practice, and we apply the same principles to our own operations.

Information we collect

Cookies & preferences

We use only the cookies necessary to operate the site and to remember your accessibility preferences (such as dark mode or text size), which are stored on your device. We do not use non-essential tracking cookies by default.

Use of AI & automated processing

Consistent with our advocacy for transparent AI, we disclose that we use AI tools (such as large language models and text-to-speech services) to assist in drafting and producing some content and audio. Human review is applied before publication. We do not submit your personal contact, order, or survey data to third-party AI systems for model training, and AI is not used to make automated decisions that produce legal or similarly significant effects about you.

How we use your information

We use the information above to respond to inquiries, deliver purchased products and their license keys, send communications you request, operate and secure the site, and improve our services. We do not sell your personal information.

Sharing

We share information only with service providers who help us operate — for example, our email/delivery provider and our payment processor (Stripe) — and only as needed to provide the service. We may disclose information where required by law.

Data retention

We keep personal information only as long as needed for the purposes described here or as required by law, and then delete or anonymize it. Subscription data is kept until you unsubscribe; order records are kept as required for financial and legal recordkeeping.

Your rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to withdraw consent to communications. Newsletter recipients can manage preferences or unsubscribe at any time via the link in any email. To exercise any other right, contact us using the details below and we will respond within the timeframe required by applicable law.

Security

We use reasonable technical and organizational measures to protect your information, including limiting access, using secure payment processing, and following least-privilege practices. No method of transmission or storage is completely secure, but we work to protect your data and to promptly address any issues.

Children

This site is intended for a professional audience and is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this statement from time to time. Material changes will be reflected by the "Last updated" date above.

Contact

Questions about this statement or your data? Contact us at info@novaracg.com.

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